Our leaders know that patient access is a fundamental pillar of healthcare, but until now, there has been no standardized definition or framework to guide access leaders. This begs the question - what could our community of experts create if they came together to define the key elements of patient access management?

This month, Founder and Executive Director Elizabeth Woodcock, DrPH, MBA; Senior Director of Research, Chris Profeta, MPH; and Children's National's VP of Ambulatory Services and a member of our Professional Development Committee, Marc DiFazio, MD, sit down to celebrate the upcoming publication of the Patient Access Collaborative's groundbreaking research study.

Together, they break down the Patient Access Management Framework—the first comprehensive, evidence-based model that defines patient access -- and the key determinants that shape it. They discuss the Delphi survey methodology used to reach expert consensus, the determinants identified in the study, and how this research provides a roadmap for health systems to reliably improve simple, timely, and connected ambulatory care.

Tune in to explore how this landmark study is transforming patient access management and what it means for the future of healthcare.

The link to the full publication can be accessed here!

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