Colm chats to Alex Greig, owner & operator of Fuggles Beer Café with 2 locations in Kent.

A wide-ranging chat covering:

-> The evolution of craft beer and its customers

-> The appeal of a broad offering vs the reality of wastage and how he manages it

-> Finding efficiencies in every corner to combat the tough economic environment

-> The future of independent hospitality business models

-> Getting the most out of 'stop-gap' staff

-> The importance of doing the 'boring' work

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