Ever wonder how something as simple as gratitude could actually boost your business? In this episode, Fern breaks down how appreciation isn’t just a feel-good emotion—it’s a strategic tool that can strengthen loyalty, energize your team, and even drive growth. Whether you're looking to improve client retention, boost morale among your staff, or just find more joy in your daily grind, this episode offers a ton of actionable ways to weave gratitude into your business culture. From easy client...
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Ever wonder how something as simple as gratitude could actually boost your business? In this episode, Fern breaks down how appreciation isn’t just a feel-good emotion—it’s a strategic tool that can strengthen loyalty, energize your team, and even drive growth. Whether you're looking to improve client retention, boost morale among your staff, or just find more joy in your daily grind, this episode offers a ton of actionable ways to weave gratitude into your business culture. From easy client...
213: Missed Calls Are Killing Your Business (and How To Fix It)
OverDog: Dog Daycare & Boarding Business Tips
32 minutes
3 months ago
213: Missed Calls Are Killing Your Business (and How To Fix It)
Are your phones helping or hurting your business? In this episode of the Overdog Podcast, Fern uncovers a common but overlooked problem in dog daycare and boarding facilities — how phone calls are handled. From missed calls and inconsistent messaging to clunky voicemail systems and outdated automation, he explains how these mistakes can turn hot leads cold fast. You’ll also hear how smart businesses are using technology and AI to create a better, more consistent experience for customers while...
OverDog: Dog Daycare & Boarding Business Tips
Ever wonder how something as simple as gratitude could actually boost your business? In this episode, Fern breaks down how appreciation isn’t just a feel-good emotion—it’s a strategic tool that can strengthen loyalty, energize your team, and even drive growth. Whether you're looking to improve client retention, boost morale among your staff, or just find more joy in your daily grind, this episode offers a ton of actionable ways to weave gratitude into your business culture. From easy client...
