Leave a comment or suggestion In this episode, we go through the highlights of my guest appearance on Irina Hollatz show ‘WFM Unfiltered’. Be sure to check out her Podcast and YouTube channel for really insightful content with many industry professionals. Link to her YouTube channel: https://youtube.com/@wfmunfiltered?si=1FILwE_hFIDO8JKi Support the show
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Leave a comment or suggestion In this episode, we go through the highlights of my guest appearance on Irina Hollatz show ‘WFM Unfiltered’. Be sure to check out her Podcast and YouTube channel for really insightful content with many industry professionals. Link to her YouTube channel: https://youtube.com/@wfmunfiltered?si=1FILwE_hFIDO8JKi Support the show
WFM Analytics: Your Competitive Edge - WFM Analytics in Outbound Sales
Outpost WFM: Project OutCast
3 minutes
5 months ago
WFM Analytics: Your Competitive Edge - WFM Analytics in Outbound Sales
Leave a comment or suggestion If you tuned into our last episode where we explored "Applying WFM in Outbound Contact Centres," then you're going to love today’s deep dive — because now we're taking it one step further: what if we could measure and prove the real financial gains of smart WFM Analytics? In this episode I cover: 1: The Productivity Sweet Spot. 2: The Myth of Headcount Cuts. 3: R58,000 Without Spending a Cent. 4: WFM Analytics: Your Competitive Edge.
Outpost WFM: Project OutCast
Leave a comment or suggestion In this episode, we go through the highlights of my guest appearance on Irina Hollatz show ‘WFM Unfiltered’. Be sure to check out her Podcast and YouTube channel for really insightful content with many industry professionals. Link to her YouTube channel: https://youtube.com/@wfmunfiltered?si=1FILwE_hFIDO8JKi Support the show
