Difficult conversations are part of life as an OT.

Whether it’s telling a client their goal isn’t realistic, navigating family expectations, or addressing an issue with a colleague — these moments are uncomfortable. And most of us avoid them.

But here’s the truth: avoiding tough conversations doesn’t protect relationships. It creates what Gervase Bushe calls “interpersonal mush” — the silent build-up of assumptions and unspoken feelings that cloud trust and teamwork.

In this episode of OT Launchpad, I share practical strategies for having clear, authentic, and compassionate conversations.

You’ll hear:
✨ Real-world examples
✨ Bushe’s Clear Leadership framework and the Experience Cube
✨ A step-by-step process you can use straight away
✨ Tips for recovering when conversations go sideways

If you’ve ever dreaded a difficult conversation, this episode will give you tools — and confidence — to lean in with clarity and compassion.