How do you turn a niche specialty into a thriving, future-focused practice? On this episode of Optometrists Building Empires, Dr. Ashley Tucker, founder of the Contact Lens Institute of Houston and partner at Bellaire Family Eye Care, sits down with host Ankit Patel to share how she built a standout practice by leaning into mentorship, taking smart risks, and focusing deeply on patient care. From launching a specialty clinic inside a pediatric office to becoming a national leader in myopia management, Dr. Tucker’s story is full of insights for practice owners looking to innovate and grow.
Takeaways
- Seek out mentors and listen to their advice, even if it challenges your current plans. Encourage mentorship within your organization to help others grow.
- Take calculated risks and embrace change. Growth often requires stepping outside your comfort zone and taking leaps of faith. Be willing to pivot and try new approaches, even if the fit isn’t obvious at first.
- Differentiate through deep customer care. In a world of commoditized services, genuine care and relationship-building set you apart. Spend time understanding your clients’ needs and create a culture of empathy.
- Staff retention is a challenge everywhere; invest in your team’s growth and well-being. Foster a workplace where people feel valued and aligned with your mission.
- Partnership and shared leadership can multiply your impact and provide support during tough times. Don’t try to do everything alone; build a leadership team you trust.
- Stay ahead by adapting and learning. Continuously seek out new technology, services, and knowledge to keep your organization relevant.
Quote of the Show:
- “The writing is on the wall with the competition that we have with all these online retailers. They are providing a service, but not providing care. There's a difference there.” - Ashley Tucker
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