Talent gap, unemployment, management, and economic crisis. Business-critical conversations today exclude a crucial perspective: America’s workforce. With both employee engagement and unemployment rates at some of the lowest in history, business and people leaders are trying to answer questions, like: How do I design an organization that will create long-term value? How do I rank as a top employer? And, how can I better manage a workforce at the intersection of so much economic upheaval? The old answers no longer apply. We need new voices. That’s why we’re inviting the workforce’s perspective to the table. To build stronger and more successful organizations, we need to drive shared value for employees and owners. Let’s figure out how, together. Rachel Romer, CEO of Guild, and Adam Grant, organizational psychologist and best-selling author, uncover leadership lessons from the frontlines of America’s workforce in Opportunity Divide. Join them for this 6-part series featuring conversations with Brené Brown, Daniel Pink, Ken Chenault, Geoffrey Canada, and Malcolm Gladwell. They discuss what’s motivating workers, how employers can best help them succeed, and what models of collaboration will work best as the future of work comes into sharper focus.
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Talent gap, unemployment, management, and economic crisis. Business-critical conversations today exclude a crucial perspective: America’s workforce. With both employee engagement and unemployment rates at some of the lowest in history, business and people leaders are trying to answer questions, like: How do I design an organization that will create long-term value? How do I rank as a top employer? And, how can I better manage a workforce at the intersection of so much economic upheaval? The old answers no longer apply. We need new voices. That’s why we’re inviting the workforce’s perspective to the table. To build stronger and more successful organizations, we need to drive shared value for employees and owners. Let’s figure out how, together. Rachel Romer, CEO of Guild, and Adam Grant, organizational psychologist and best-selling author, uncover leadership lessons from the frontlines of America’s workforce in Opportunity Divide. Join them for this 6-part series featuring conversations with Brené Brown, Daniel Pink, Ken Chenault, Geoffrey Canada, and Malcolm Gladwell. They discuss what’s motivating workers, how employers can best help them succeed, and what models of collaboration will work best as the future of work comes into sharper focus.
Ken Chenault on Entitlement Programs and Corporate Responsibility
Opportunity Divide
33 minutes
2 years ago
Ken Chenault on Entitlement Programs and Corporate Responsibility
Can corporations impact social change? Or maybe the better question is, are they obligated to?Ken Chenault, former CEO and Chairman of American Express and award-winning executive leader, joins host Rachel Romer and special guest Adam Grant to discuss on this episode of Opportunity Divide, a show from Guild.Guild CEO Rachel Romer and best-selling author Adam Grant speak to Ken Chenault, chairman and managing director of General Catalyst, about disrupting higher education, skills-based hiring, and promoting diversity in the workplace. They discuss the negative impact of a zero sum mindset created by the higher education movement and how shifting the focus from excluding people to including them can lead to more innovative and successful companies. Additionally, they talk about the importance of giving people opportunities through retraining and reskilling, rather than relying solely on credentials while touching on mentorship, promoting diversity, and providing opportunities for all individuals in the workplace.Key takeaways from our conversation with Ken:Opportunity is created by your leadership. Focusing on skills and learning can create transformative opportunities for individuals without college degrees and reduce inequality in the workforce.Mentorship is a two-way street. Both being a good mentor and selecting mentors based on their good judgment can have a profound impact on the mentee's success.Meritocracy can cause blind spots. Diversity and inclusion are not only morally important but are also beneficial for organizations in terms of innovation and resilience. Focusing on a meritocracy alone can lead to bias and favoritism, so acknowledging the importance of diversity is crucial.This episode features a conversation on skills-based hiring, leadership, diversity, and responsible innovation that will enable you to provide better opportunities for your frontline employees. Join us!More resources from GuildAbout Ken Chenault:Kenneth I. Chenault is the Chairman and a Managing Director of the venture capital firm, General Catalyst, and former Chairman and Chief Executive Officer of American Express Company, a position he held from 2001 to 2018. As a managing director of General Catalyst, he focuses on investing in fast-growing companies that have the potential to become large, fundamental institutions. He also provides invaluable guidance to portfolio companies, particularly to those with an eye towards global markets and responsible innovation, as they scale their teams and products. Under his leadership at American Express, the company built one of the world’s largest customer loyalty programs – Membership Rewards – and earned global recognition as a leader in customer service. Ken is recognized as one of the business world’s experts on brands and brand management.
Opportunity Divide
Talent gap, unemployment, management, and economic crisis. Business-critical conversations today exclude a crucial perspective: America’s workforce. With both employee engagement and unemployment rates at some of the lowest in history, business and people leaders are trying to answer questions, like: How do I design an organization that will create long-term value? How do I rank as a top employer? And, how can I better manage a workforce at the intersection of so much economic upheaval? The old answers no longer apply. We need new voices. That’s why we’re inviting the workforce’s perspective to the table. To build stronger and more successful organizations, we need to drive shared value for employees and owners. Let’s figure out how, together. Rachel Romer, CEO of Guild, and Adam Grant, organizational psychologist and best-selling author, uncover leadership lessons from the frontlines of America’s workforce in Opportunity Divide. Join them for this 6-part series featuring conversations with Brené Brown, Daniel Pink, Ken Chenault, Geoffrey Canada, and Malcolm Gladwell. They discuss what’s motivating workers, how employers can best help them succeed, and what models of collaboration will work best as the future of work comes into sharper focus.
