This week, on Open Source Selling, I sit down with Mike Harding, Enterprise Account Executive at Google Cloud. Our conversation is centered around account management, customer retention and growth. Mike shares the early influence of mentors in shaping his thinking and lessons learned from many of them. He discusses what it means to become a trusted advisor for his clients and elevating his team to equal status. We also touch on his personal sales philosophy, the central role of successful implementations for customer growth, asking tough questions, and what else has guided him in becoming a top performer. Join me as we ask, listen, and learn together!