Alex Rastatuev's Hot Take - Product Onboarding and Customer Success Beats Features (with Alex Rastatuev, Senior Product Manager @ Keyhole.co)

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One Knight in Product

261 episodes

2 weeks ago

This is a podcast for people interested in building or designing tech products. At least once a week, I speak to product managers, product leaders, product marketers, UX professionals, and anyone else involved in product management and product delivery. Come and listen to some great conversations and get inspired! Listen on your favourite podcast app or on https://www.oneknightinproduct.com

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Business

Technology

Alex Rastatuev's Hot Take - Product Onboarding and Customer Success Beats Features (with Alex Rastatuev, Senior Product Manager @ Keyhole.co)

One Knight in Product

22 minutes 26 seconds

5 months ago

Alex Rastatuev's Hot Take - Product Onboarding and Customer Success Beats Features (with Alex Rastatuev, Senior Product Manager @ Keyhole.co)

Alex Rastatuev is a Senior Product Manager for Keyhole, a social media insights company, and is passionate about product-led growth. He's also an active mentor, looking to pay it forward to the next generation of PMs. Alex's hot take? That thoughtful product onboarding and education is more important than showing all your features all at the same time, and will lead to better activation rates and product growth. Find Alex on LinkedIn: https://www.linkedin.com/in/alex-rastatuev/ or check out his mentoring profile: https://partnerup.intelligentpeople.co.uk/mentor/alex-rastatuev/.