Send a question or message to On Your Flight Today What if an airline actually listened to its passengers? In this episode, Cilliers Jordaan from South Africa's Lift Airlines shares how putting customers first isn't just a slogan, it's their survival strategy. Launched in just 90 days during the height of COVID, Lift discovered something radical: give people flexibility when they need it, talk to them like humans (not chatbots), surprise them with onboard fashion shows and live music, ...
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Send a question or message to On Your Flight Today What if an airline actually listened to its passengers? In this episode, Cilliers Jordaan from South Africa's Lift Airlines shares how putting customers first isn't just a slogan, it's their survival strategy. Launched in just 90 days during the height of COVID, Lift discovered something radical: give people flexibility when they need it, talk to them like humans (not chatbots), surprise them with onboard fashion shows and live music, ...
S2 Ep 8 - Behind the Scenes of Inflight Entertainment at El Al, Israel’s Flag Carrier
On Your Flight Today
53 minutes
7 months ago
S2 Ep 8 - Behind the Scenes of Inflight Entertainment at El Al, Israel’s Flag Carrier
Send a question or message to On Your Flight Today Go behind the scenes of the inflight entertainment and connectivity (IFEC) strategy of a 5 star global airline with Tal Kalderon, Head of Inflight Entertainment and Connectivity at El Al, the flag carrier of Israel. A true veteran of the IFE world, Tal shares his fascinating journey from his early beginnings in the television industry to spending the past 20 years transforming the passenger experience at El Al. Tal gives an inside look at El...
On Your Flight Today
Send a question or message to On Your Flight Today What if an airline actually listened to its passengers? In this episode, Cilliers Jordaan from South Africa's Lift Airlines shares how putting customers first isn't just a slogan, it's their survival strategy. Launched in just 90 days during the height of COVID, Lift discovered something radical: give people flexibility when they need it, talk to them like humans (not chatbots), surprise them with onboard fashion shows and live music, ...
