Send a question or message to On Your Flight Today What if an airline actually listened to its passengers? In this episode, Cilliers Jordaan from South Africa's Lift Airlines shares how putting customers first isn't just a slogan, it's their survival strategy. Launched in just 90 days during the height of COVID, Lift discovered something radical: give people flexibility when they need it, talk to them like humans (not chatbots), surprise them with onboard fashion shows and live music, ...
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Send a question or message to On Your Flight Today What if an airline actually listened to its passengers? In this episode, Cilliers Jordaan from South Africa's Lift Airlines shares how putting customers first isn't just a slogan, it's their survival strategy. Launched in just 90 days during the height of COVID, Lift discovered something radical: give people flexibility when they need it, talk to them like humans (not chatbots), surprise them with onboard fashion shows and live music, ...
S2 Ep 6 - Flying Blind: Candid Insights on Air Travel with the American Council of the Blind
On Your Flight Today
48 minutes
12 months ago
S2 Ep 6 - Flying Blind: Candid Insights on Air Travel with the American Council of the Blind
Send a question or message to On Your Flight Today What’s it really like to fly without sight? This episode offers a rare glimpse into air travel through the perspective of Scott Thornhill, Executive Director of the American Council of the Blind (ACB). Stay tuned because you’re about to explore air travel from a perspective few have experienced but all of us need to understand.Scott dives into the ACB’s efforts to improve independence, security, and quality of life for blind and visually impa...
On Your Flight Today
Send a question or message to On Your Flight Today What if an airline actually listened to its passengers? In this episode, Cilliers Jordaan from South Africa's Lift Airlines shares how putting customers first isn't just a slogan, it's their survival strategy. Launched in just 90 days during the height of COVID, Lift discovered something radical: give people flexibility when they need it, talk to them like humans (not chatbots), surprise them with onboard fashion shows and live music, ...
