Send a question or message to On Your Flight Today What if an airline actually listened to its passengers? In this episode, Cilliers Jordaan from South Africa's Lift Airlines shares how putting customers first isn't just a slogan, it's their survival strategy. Launched in just 90 days during the height of COVID, Lift discovered something radical: give people flexibility when they need it, talk to them like humans (not chatbots), surprise them with onboard fashion shows and live music, ...
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Send a question or message to On Your Flight Today What if an airline actually listened to its passengers? In this episode, Cilliers Jordaan from South Africa's Lift Airlines shares how putting customers first isn't just a slogan, it's their survival strategy. Launched in just 90 days during the height of COVID, Lift discovered something radical: give people flexibility when they need it, talk to them like humans (not chatbots), surprise them with onboard fashion shows and live music, ...
S2 Ep 5 - Play Airlines: Game Changing Low Cost Strategies
On Your Flight Today
46 minutes
1 year ago
S2 Ep 5 - Play Airlines: Game Changing Low Cost Strategies
Send a question or message to On Your Flight Today Discover the journey redefined with Play Airlines, a new Icelandic low-cost airline operating flights from Iceland to North America and Europe. My guest today is Adrian Keating, Executive Director Commercial at Play Airlines. Adrian will unravel how Play Airlines is challenging the norms of travel, marrying modesty with monumental strides in service and ingenuity. Offering insights into the trailblazing budget-friendly airline, we talk about ...
On Your Flight Today
Send a question or message to On Your Flight Today What if an airline actually listened to its passengers? In this episode, Cilliers Jordaan from South Africa's Lift Airlines shares how putting customers first isn't just a slogan, it's their survival strategy. Launched in just 90 days during the height of COVID, Lift discovered something radical: give people flexibility when they need it, talk to them like humans (not chatbots), surprise them with onboard fashion shows and live music, ...
