Send a question or message to On Your Flight Today What if an airline actually listened to its passengers? In this episode, Cilliers Jordaan from South Africa's Lift Airlines shares how putting customers first isn't just a slogan, it's their survival strategy. Launched in just 90 days during the height of COVID, Lift discovered something radical: give people flexibility when they need it, talk to them like humans (not chatbots), surprise them with onboard fashion shows and live music, ...
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Send a question or message to On Your Flight Today What if an airline actually listened to its passengers? In this episode, Cilliers Jordaan from South Africa's Lift Airlines shares how putting customers first isn't just a slogan, it's their survival strategy. Launched in just 90 days during the height of COVID, Lift discovered something radical: give people flexibility when they need it, talk to them like humans (not chatbots), surprise them with onboard fashion shows and live music, ...
S2 Ep 10 - Federal Air Marshal - Deep Cover Uncovered
On Your Flight Today
1 hour 19 minutes
5 months ago
S2 Ep 10 - Federal Air Marshal - Deep Cover Uncovered
Send a question or message to On Your Flight Today You never really know who’s sitting next to you on your flight today. For nearly two decades, it might’ve been Gary Quesenberry, a Federal Air Marshal living a life most of us only glimpse in movies, quietly protecting passengers from threats at 30K feet. His career began in the intense aftermath of 9/11 and took him nearly 2.5 million miles through the skies, blending in with the passengers while staying constantly alert. In this episode, G...
On Your Flight Today
Send a question or message to On Your Flight Today What if an airline actually listened to its passengers? In this episode, Cilliers Jordaan from South Africa's Lift Airlines shares how putting customers first isn't just a slogan, it's their survival strategy. Launched in just 90 days during the height of COVID, Lift discovered something radical: give people flexibility when they need it, talk to them like humans (not chatbots), surprise them with onboard fashion shows and live music, ...
