Send a question or message to On Your Flight Today What if an airline actually listened to its passengers? In this episode, Cilliers Jordaan from South Africa's Lift Airlines shares how putting customers first isn't just a slogan, it's their survival strategy. Launched in just 90 days during the height of COVID, Lift discovered something radical: give people flexibility when they need it, talk to them like humans (not chatbots), surprise them with onboard fashion shows and live music, ...
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Send a question or message to On Your Flight Today What if an airline actually listened to its passengers? In this episode, Cilliers Jordaan from South Africa's Lift Airlines shares how putting customers first isn't just a slogan, it's their survival strategy. Launched in just 90 days during the height of COVID, Lift discovered something radical: give people flexibility when they need it, talk to them like humans (not chatbots), surprise them with onboard fashion shows and live music, ...
S1 Ep10 - Airlines and Families: Unveiling the Passenger Experience
On Your Flight Today
1 hour
2 years ago
S1 Ep10 - Airlines and Families: Unveiling the Passenger Experience
Send a question or message to On Your Flight Today On today’s episode we’ll dive into the world of luxury family travel with my guest Carmen Sognonvi. Carmen is a renowned travel influencer and the founder of Top Flight Family who travels the world with her husband and 2 children. With over a million followers on social media, they captivate audiences worldwide sharing their expertise and insights online and in popular publications like Travel + Leisure, Conde Nast Traveller, The Washington P...
On Your Flight Today
Send a question or message to On Your Flight Today What if an airline actually listened to its passengers? In this episode, Cilliers Jordaan from South Africa's Lift Airlines shares how putting customers first isn't just a slogan, it's their survival strategy. Launched in just 90 days during the height of COVID, Lift discovered something radical: give people flexibility when they need it, talk to them like humans (not chatbots), surprise them with onboard fashion shows and live music, ...
