S2E1: Return of Experience (RoE) with Bianca Angelico

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On Verve: Modern Approach to Customer Experience

Bianca Angelico

18 episodes

9 months ago

Welcome back to On Verve: Modern Approach to Customer Experience podcast, season 2. In this episode, our Chief DayMaker, Bianca Angelico, has an insightful conversation with three of our amazing DayMakers - Lauren, Fara, and Alice. They share their unique career journeys, discuss how their views on On Verve have evolved, and reveal the story behind one DayMaker's departure and much welcomed return. Connect with Bianca Angelico on social media- LinkedIn Bianca AngelicoConnect...

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Entrepreneurship

Business,

Management

S2E1: Return of Experience (RoE) with Bianca Angelico

On Verve: Modern Approach to Customer Experience

34 minutes

1 year ago

S2E1: Return of Experience (RoE) with Bianca Angelico

Welcome back to On Verve: Modern Approach to Customer Experience podcast, season 2. In this episode, our Chief DayMaker, Bianca Angelico, sits down with Jaime Lloyd-Jones, Head of Internal Communications at Churchill Group. Together, they discuss the ever-evolving tech landscape, how data is important to understand guests' needs and why feedback is the secret sauce to success. Connect with Bianca Angelico on social media- Instagram @chef_daymaker- LinkedIn Bianca Angel...