What's the Real Problem? (episode 17)

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On the Edge of Health and Design

Nita Lakhani and Sylvia Szkudlarek

33 episodes

6 days ago

The podcast where Healthcare meets Design. We feature conversations with a variety of voices at the forefront of healthcare innovation, including patients, caregivers, healthcare professionals, and designers. Your cohosts are Nita Lakhani and Sylvia Szkudlarek based in Toronto, Canada.

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All content for On the Edge of Health and Design is the property of Nita Lakhani and Sylvia Szkudlarek and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

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What's the Real Problem? (episode 17)

On the Edge of Health and Design

14 minutes 53 seconds

1 year ago

What's the Real Problem? (episode 17)

In this podcast episode, your cohosts demystify how to define the real problem and why it's a crucial step in the Design for Health process.

We briefly review the Double Diamond Method from our last episode and explain how insights revealed through our Discovery Interviews were used to draft a Problem Statement. We'll review two tools that could help you - Empathy Mapping and the 5 Ws.

Finally, we end with a practical example of how defining the problem could help in a healthcare setting.

If you have questions or comments about this process, feel free to email us at info@sichealth.ca. Your questions could be featured on a future episode!

Resources

1. ⁠Double Diamond method⁠, Design Council, UK

2. Entrepreneurship Bootcamp 101, Sept 2023, Facilitators: Khizer Tajamul and Maryam Ahmed

3. Empathy Mapping - Season 1, Episode 5 of On the Edge with SIC https://www.sichealth.ca/podcast/episode/51ebca88/episode-5-empathy-in-healthcare

4. The 5 Ws in Design https://bootcamp.uxdesign.cc/xzthe-five-ws-method-for-writing-a-design-brief-81c606f89e57