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On Principle
Olin Business School at Washington University in St. Louis
45 episodes
7 months ago
On Principle, a production of Olin Business School at Washington University in St. Louis, tells the stories of pivotal business decisions. What led to them? What were the choices? And what lessons can executives, entrepreneurs and other leaders draw from them?
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Management
Business
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All content for On Principle is the property of Olin Business School at Washington University in St. Louis and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
On Principle, a production of Olin Business School at Washington University in St. Louis, tells the stories of pivotal business decisions. What led to them? What were the choices? And what lessons can executives, entrepreneurs and other leaders draw from them?
Show more...
Management
Business
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A Shot of Customer Service: David Mandell
On Principle
30 minutes 29 seconds
2 years ago
A Shot of Customer Service: David Mandell
When a new business concept disrupts generations of tradition and hard-earned expertise, that means confronting the pressure of customer service and marketing to guide the business toward success. How do leaders navigate new sensitivities in a legacy industry?
On Principle
On Principle, a production of Olin Business School at Washington University in St. Louis, tells the stories of pivotal business decisions. What led to them? What were the choices? And what lessons can executives, entrepreneurs and other leaders draw from them?