What if kindness isn’t a soft skill — but a strategic one?
In this episode, Nicole is joined by educator and leadership researcher Jeff LeBlanc, who breaks down why true kindness in the workplace goes far beyond being nice. They explore Jeff’s Engaged Empathy Leadership model, which reframes kindness as a combination of emotional connection, structure, and fairness—especially relevant in today’s multigenerational workplaces.
Through personal stories and generational insights, Jeff explains why kindness isn’t about lowering expectations but raising them—with empathy, intention, and accountability. It’s a fresh, thoughtful look at how leadership can evolve without losing its edge.
On Kindness is an original podcast hosted by Nicole Yelsey, co-founder of KindWorks.AI. Follow for weekly episodes filled with inspiration, stories, and ideas.