In this episode of ON AIR, hosts Joe Jones and Dave Chatmon are joined by Technical Training Manager Doug Smiley to explore how the BuildATech Friends and Family program is transforming lives and strengthening the HVAC industry. From tackling the technician shortage to sharing stories of perseverance, mentorship, and career discovery, this conversation highlights how one idea grew into a nationwide movement that connects people to meaningful, hands-on careers. You’ll hear how Lennox trainers ...
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In this episode of ON AIR, hosts Joe Jones and Dave Chatmon are joined by Technical Training Manager Doug Smiley to explore how the BuildATech Friends and Family program is transforming lives and strengthening the HVAC industry. From tackling the technician shortage to sharing stories of perseverance, mentorship, and career discovery, this conversation highlights how one idea grew into a nationwide movement that connects people to meaningful, hands-on careers. You’ll hear how Lennox trainers ...
The Thinking Technician: How Curiosity Becomes a Competitive Edge
ON AIR
51 minutes
4 months ago
The Thinking Technician: How Curiosity Becomes a Competitive Edge
Technical training is more than a safety requirement; it’s a business strategy. In this final episode of our Dealer Competencies series, we’re spotlighting the thinking technician: the one who sees past the symptoms, asks smarter questions, and takes ownership of the install. Hosts Joe Jones and Dave Chatmon are joined by Tom Davis of Davis Heating and Cooling, G Bradley of Beantown Home Services, and Lennox leaders Bill Boyer and Tony Cava. Together, they unpack how top HVAC companies are tr...
ON AIR
In this episode of ON AIR, hosts Joe Jones and Dave Chatmon are joined by Technical Training Manager Doug Smiley to explore how the BuildATech Friends and Family program is transforming lives and strengthening the HVAC industry. From tackling the technician shortage to sharing stories of perseverance, mentorship, and career discovery, this conversation highlights how one idea grew into a nationwide movement that connects people to meaningful, hands-on careers. You’ll hear how Lennox trainers ...
