In this episode of ON AIR, hosts Joe Jones and Dave Chatmon are joined by Technical Training Manager Doug Smiley to explore how the BuildATech Friends and Family program is transforming lives and strengthening the HVAC industry. From tackling the technician shortage to sharing stories of perseverance, mentorship, and career discovery, this conversation highlights how one idea grew into a nationwide movement that connects people to meaningful, hands-on careers. You’ll hear how Lennox trainers ...
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In this episode of ON AIR, hosts Joe Jones and Dave Chatmon are joined by Technical Training Manager Doug Smiley to explore how the BuildATech Friends and Family program is transforming lives and strengthening the HVAC industry. From tackling the technician shortage to sharing stories of perseverance, mentorship, and career discovery, this conversation highlights how one idea grew into a nationwide movement that connects people to meaningful, hands-on careers. You’ll hear how Lennox trainers ...
Operational Discipline: The Quiet Skill That Builds Profit
ON AIR
54 minutes
5 months ago
Operational Discipline: The Quiet Skill That Builds Profit
Operations may not sound flashy—but when it fails, everyone feels it. In this fourth episode of our Dealer Competencies series, we're shining a spotlight on the everyday systems that make or break HVAC businesses. Hosts Joe Jones and Dave Chatmon sit down with Matt Becker of B&B Heating and Cooling, Kyle Brittingham of Level 9, and Lennox leaders Andrew Clarkson and Kevin Rohloff. They share real stories of how growing companies can escape the chaos—by trading fire drills for defined role...
ON AIR
In this episode of ON AIR, hosts Joe Jones and Dave Chatmon are joined by Technical Training Manager Doug Smiley to explore how the BuildATech Friends and Family program is transforming lives and strengthening the HVAC industry. From tackling the technician shortage to sharing stories of perseverance, mentorship, and career discovery, this conversation highlights how one idea grew into a nationwide movement that connects people to meaningful, hands-on careers. You’ll hear how Lennox trainers ...
