In this episode of ON AIR, hosts Joe Jones and Dave Chatmon are joined by Technical Training Manager Doug Smiley to explore how the BuildATech Friends and Family program is transforming lives and strengthening the HVAC industry. From tackling the technician shortage to sharing stories of perseverance, mentorship, and career discovery, this conversation highlights how one idea grew into a nationwide movement that connects people to meaningful, hands-on careers. You’ll hear how Lennox trainers ...
All content for ON AIR is the property of Lennox Learning Solutions and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this episode of ON AIR, hosts Joe Jones and Dave Chatmon are joined by Technical Training Manager Doug Smiley to explore how the BuildATech Friends and Family program is transforming lives and strengthening the HVAC industry. From tackling the technician shortage to sharing stories of perseverance, mentorship, and career discovery, this conversation highlights how one idea grew into a nationwide movement that connects people to meaningful, hands-on careers. You’ll hear how Lennox trainers ...
Defining Success: Setting and Achieving High Expectations for Your Team
ON AIR
45 minutes
8 months ago
Defining Success: Setting and Achieving High Expectations for Your Team
In this episode of ON AIR, hosts Joe Jones and Dave Chatmon dive into the power of setting great expectations—with customers, employees, and within the community. Featuring Territory Manager Chris Ennamorato, Tri-County Air Conditioning Sales Manager Matt Kale, and third generation co-owner Jeffery Overholt, the conversation explores how exceptional service and leadership go beyond just selling HVAC units. The panel shares insights on customer experience, team training, emotional intelligence...
ON AIR
In this episode of ON AIR, hosts Joe Jones and Dave Chatmon are joined by Technical Training Manager Doug Smiley to explore how the BuildATech Friends and Family program is transforming lives and strengthening the HVAC industry. From tackling the technician shortage to sharing stories of perseverance, mentorship, and career discovery, this conversation highlights how one idea grew into a nationwide movement that connects people to meaningful, hands-on careers. You’ll hear how Lennox trainers ...
