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Omnichannel by OmnichannelX
Omnichannel by OmnichannelX
45 episodes
2 months ago
World-leading experts teach you how to build scalable, personalisation-ready, omnichannel strategies and solutions on the OmnichannelX podcast.
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Marketing
Technology,
Business
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All content for Omnichannel by OmnichannelX is the property of Omnichannel by OmnichannelX and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
World-leading experts teach you how to build scalable, personalisation-ready, omnichannel strategies and solutions on the OmnichannelX podcast.
Show more...
Marketing
Technology,
Business
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Ep. 41 – The future of AI in the enterprise w/Amir Feizpour
Omnichannel by OmnichannelX
45 minutes
5 months ago
Ep. 41 – The future of AI in the enterprise w/Amir Feizpour
In this podcast, Noz and Amir Faizpour talk about how businesses can effectively implement AI beyond basic tools like ChatGPT. Amir, who runs Aggregate Intellect, explains why companies might need more sophisticated AI solutions that integrate with their existing business systems rather than using standalone AI tools. The conversation focuses on “AI agents” – systems that can independently use tools and execute complex tasks – and the importance of separating language models from actual business data to ensure accuracy and reliability. A key takeaway is that instead of relying on one large AI model for everything, businesses might benefit more from using multiple specialised models for different tasks, much like how human workflows operate.   What you’ll learn Understanding why businesses might need solutions beyond standard AI tools like ChatGPT and Microsoft Copilot The importance of integrating AI with existing business systems rather than using siloed solutions How “agentic” AI systems work and their three key components: tool usage, memory, and planning capabilities The value of separating language models from actual business data and knowledge Why smaller, specialized AI models can sometimes be more effective than larger, general-purpose ones The role of human oversight and knowledge in AI systems How to evaluate and verify AI-generated content for accuracy and specificity.   “I have these nine commandments that I usually talk about when it comes to generative AI and one of them, which I think is the most important one, is the separating the knowledge, the data and the linguistic interface.” “One of my biggest design principles is that the architecture of, or the anatomy, as you’re saying of the system, you’re building has to replicate the human workflow.” – Amir Feizpour
Omnichannel by OmnichannelX
World-leading experts teach you how to build scalable, personalisation-ready, omnichannel strategies and solutions on the OmnichannelX podcast.