Finding the Perfect Vendor: Navigating IT Vendor Relationships Welcome to Off The Wire, the podcast that helps you curb your cybersecurity risk and tackle technology challenges. In this episode, Tanner and Anthony, seasoned IT executives, discuss the ins and outs of selecting the right vendors for your business. They explore the qualities to look for in a good vendor, the red flags to avoid, and how to maintain a healthy vendor-customer relationship. The duo delves into anecdotes from their own experiences, providing practical advice on transparency, communication, and trust. Whether you're sifting through vendors for new technology or reassessing current relationships, this episode is packed with valuable insights to help you make informed decisions. Tune in for expert tips on ensuring your vendor relationships are mutually beneficial and long-lasting. 00:00 Introduction to Off The Wire Podcast 00:19 The Vendor Dating Game 01:03 Qualities of a Good Vendor 04:04 Red Flags in Vendor Selection 08:06 Vendor Size and Culture 09:54 Maintaining Good Vendor Relationships 14:13 The Importance of Loyalty and Trust 17:19 Getting Multiple Quotes 23:18 Commodity Vendors vs VARs 23:35 Vendor Preferences: VARs vs. Commodity Vendors 24:50 The Role of VARs in Selection and Support 26:39 Consulting Vendors: Experiences and Insights 31:52 Identifying When to Move On from a Vendor 41:09 Vendor Breakups and Quiet Quitting 44:06 Final Thoughts on Vendor Relationships