AJ may have only spent a few months in the call center, but that doesn't mean it didn't give him the lessons that he needed.

AJ shares his remarkable journey from starting a career in the BPO industry at just 18 to becoming the CEO of a virtual assistant agency. He discusses his early experiences in the call center, the challenges he faced, and the skills he gained that helped him transition to freelancing.

AJ talks about the hardships of growing up in a poor family, his determination to work and study simultaneously, and his eventual realization that the call center industry wasn't for him.

This candid conversation touches on the benefits and drawbacks of his BPO experience, the importance of communication skills, work ethic, and the role of human connection in business.

00:00 Introduction and Early Career

00:42 First Job Experience at VXI

02:22 Transition to Freelancing

03:45 Balancing Work and Education

06:10 Challenges and Lessons Learned

16:24 Building a VA Agency

27:03 Would You Rather Questions

31:42 Advice for Aspiring Call Center Agents

Follow AJ on Instagram and Facebook.

Learn more about Next Level Assist on Facebook.

Call Center Agents: Sawa ka na ba sa “graveyard shifts” at unhealthy habits? Ang solution ng iba, find another work. Ang suggestion ko: Start with education. Here’s my recommended book: https://bit.ly/ireadthisbook3xafterbuyingit