Every four seconds, a baby is born - and with each new arrival comes the beginning of a parent’s journey. Welcome Baby is here to walk alongside families, offering guidance, education, and milestone support for children, whether you’re a first-time parent or growing your family again. In this episode of Off the Record, we share one of the many inspiring success stories, told through the voices of a mother and her case manager. Together, they reveal how the Welcome Baby program empowers parents, strengthens families, and celebrates every milestone along the way.