Send us a text Welcome to Season 2 of OEMs: Blockers and Breakthroughs! In this opening episode, Sam Burgess, CEO of Partful, and Rob Butler, Head of Sales, discuss the key trends shaping manufacturing aftersales in 2025. From predictive maintenance and the rise of the digital thread to improving customer experience, they discuss what OEMs should expect in 2025, and how Partful is helping to facilitate that change into a new digital era. Listen along for an exciting new season ...
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Send us a text Welcome to Season 2 of OEMs: Blockers and Breakthroughs! In this opening episode, Sam Burgess, CEO of Partful, and Rob Butler, Head of Sales, discuss the key trends shaping manufacturing aftersales in 2025. From predictive maintenance and the rise of the digital thread to improving customer experience, they discuss what OEMs should expect in 2025, and how Partful is helping to facilitate that change into a new digital era. Listen along for an exciting new season ...
Increasing Aftersales Knowledge and Access to Parts Data with Kolpak
OEMs: Blockers and Breakthroughs
19 minutes
1 year ago
Increasing Aftersales Knowledge and Access to Parts Data with Kolpak
In this episode, we explore how Kolpak is revolutionizing customer experience by enhancing aftersales knowledge and streamlining access to parts data. Hear from Jay Maiden, Director of Service at Kolpak, about his comprehensive training programs, including Kolpak University, and the implementation of a cutting-edge 3D parts catalog. Discover how these innovations are helping Kolpak maintain its leadership in the walk-in refrigerator market and providing customers with superior s...
OEMs: Blockers and Breakthroughs
Send us a text Welcome to Season 2 of OEMs: Blockers and Breakthroughs! In this opening episode, Sam Burgess, CEO of Partful, and Rob Butler, Head of Sales, discuss the key trends shaping manufacturing aftersales in 2025. From predictive maintenance and the rise of the digital thread to improving customer experience, they discuss what OEMs should expect in 2025, and how Partful is helping to facilitate that change into a new digital era. Listen along for an exciting new season ...
