Send us a text Welcome to Season 2 of OEMs: Blockers and Breakthroughs! In this opening episode, Sam Burgess, CEO of Partful, and Rob Butler, Head of Sales, discuss the key trends shaping manufacturing aftersales in 2025. From predictive maintenance and the rise of the digital thread to improving customer experience, they discuss what OEMs should expect in 2025, and how Partful is helping to facilitate that change into a new digital era. Listen along for an exciting new season ...
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Send us a text Welcome to Season 2 of OEMs: Blockers and Breakthroughs! In this opening episode, Sam Burgess, CEO of Partful, and Rob Butler, Head of Sales, discuss the key trends shaping manufacturing aftersales in 2025. From predictive maintenance and the rise of the digital thread to improving customer experience, they discuss what OEMs should expect in 2025, and how Partful is helping to facilitate that change into a new digital era. Listen along for an exciting new season ...
Aftersales Service Boosts Customer Experience with Triangle Tube
OEMs: Blockers and Breakthroughs
28 minutes
1 year ago
Aftersales Service Boosts Customer Experience with Triangle Tube
In this episode, we explore how Triangle Tube revolutionized its aftersales service to boost customer satisfaction. Discover the game-changing impact of 3D interactive technology on customer and dealer experiences. Join our hosts, Tanya Tran and Sam Burgess as they discuss the vital collaboration between engineering and commercial teams within OEMs globally. Get the A to Z from Triangle Tube as they discuss why they chose Partful and the process of creating a 3D parts locator/parts cat...
OEMs: Blockers and Breakthroughs
Send us a text Welcome to Season 2 of OEMs: Blockers and Breakthroughs! In this opening episode, Sam Burgess, CEO of Partful, and Rob Butler, Head of Sales, discuss the key trends shaping manufacturing aftersales in 2025. From predictive maintenance and the rise of the digital thread to improving customer experience, they discuss what OEMs should expect in 2025, and how Partful is helping to facilitate that change into a new digital era. Listen along for an exciting new season ...
