Underlying all forms of communication is the relationship between sender and receiver.
The communication process is relatively simple, first the sender decides on the feeling, thought or need they wish to send to the receiver.
They will then decide on how they will send the message, this maybe via speech, non-verbal communication such as body language or tone of voice, or by written language.
They then they use this to communicate with the receiver who will need to decode the senders’ message if they are to understand it.
However, the sender may be unclear on the message they want to transmit to the receiver, which could result in a misunderstanding.
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