In this episode of Not What I Expected, Liam Chennells sits down with James Mirfin, who leads Visa’s global risk and identity solutions business. From managing unloved customer portfolios in London to running billion-dollar teams in Asia and New York, James’ story is packed with insight, ambition, and real-world lessons in leadership. He shares how a two-year relocation turned into 15 years abroad, what it means to scale trust in payments, and why confidence without arrogance is a career-defining mindset. If you're interested in fintech, fraud, identity, or leadership, this one's for you.

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