In this episode of Not What I Expected, Liam Chennells sits down with Scott Newby, Chief Compliance Officer and MLRO at Shieldpay. Scott takes us on a candid journey from hotel management and rugby dreams to leading compliance and fraud teams in banking and FinTech. He shares real-world lessons from high-risk roles, managing fraud, and rebuilding after a major FinTech collapse. With stories about presenting to regulators, chasing bad actors, and balancing compliance with commercial ambition, this conversation reveals the human side of financial crime prevention—and why showing your workings really matters.

👉 Enjoyed this episode? Don’t forget to follow or subscribe to Not What I Expected for more honest conversations that go beyond the buzzwords in payments, onboarding, and risk.

💬 Got feedback or a guest suggestion? Reach out to us on LinkedIn https://www.linkedin.com/in/liamchennells/ and

🔗 Share this episode with someone who’d enjoy a behind-the-scenes look at how leaders in fintech are shaping the future. 🎧 Listen, learn, and stay curious.

🙌 Not What I Expected is powered by Detected, the global leader in frictionless business onboarding.