In this episode, J and Nina share what to focus on when your books slow down and how to turn quiet weeks into a season of growth.
You’ll learn how to:
Refresh your service menu to fit today’s clients and profit goals.
Elevate your booking and client experience.
Strengthen relationships that build loyalty and referrals.
And the truth about what top salons are doing to promote themselves, and it’s not social media.
You def want to tune in for this one!
Let’s get real...many stylists are struggling right now. Booked doesn’t always mean profitable, and talent alone isn’t enough to continue to grow.
In this episode, we’re talking about what’s really holding stylists back—and the shifts that can help you rise again.
IN THE EPISODE WE SHARE-
The hidden identity gap that makes it hard to stand out.
A common mistake when trying to attract “more clients.”
Why so many undervalue themselves without even realizing it.
The silent killer of client trust that no one’s talking about.
Tune in my friends and let't get you booked and busy.
Buckle up.. In this week's episode we talk
- Old marketing = posting, ads, discounts
- New marketing = unforgettable client experience that does the talking for you
I- n 2025, your reputation is your marketing
Key Points: VALUE x VALUE
✔️ The Experience Starts Before They Sit in Your Chair
Booking process, confirmation, vibe check—all part of your brand
✔️ Word of Mouth is Now Experience-Driven
Clients don’t just share results—they share how they FELT
If the energy is off, they ghost—even with great hair
✔️ Retention IS Your Marketing
Loyal clients = walking, talking ads
The best “marketing strategy” is keeping clients obsessed with their experience
So Tune in and take some notes!
In this episode, we’re diving into what it really takes to bring your team together—and why connection is the foundation of every successful salon culture. If you’re feeling tension in the room, noticing cliques, or struggling to get your team moving in the same direction, this one's for you.
You’ll learn how to:
Build trust without micromanaging
Lead with intention and create clarity around values, standard, and expectations
Shift from a group of individuals to a salon team with shared purpose
Because when your team is aligned, the culture thrives—and so does the business. Let’s go from chaos to connection, one conversation at a time. Join us!
In this episode, we’re diving into what it really means to own your client experience—starting with relationship-building.
From the first hello to the post-appointment follow-up, every touchpoint matters.
We are sharing simple ways to strengthen client trust, boost retention, and build genuine loyalty that goes way beyond hair.
Plus, a few hot tips to elevate the client experience instantly. If you’re ready to turn one-time visits into long-term relationships, this one’s for you.
Welcome back! In this episode, we’re diving into the shifts shaping the beauty industry—from the evolution of retail and how clients shop for products to the one thing they consider most when spending money in 2025.
Plus, we’ll explore the growing emphasis on self-care and what it means for the future of salons and hairstylists.
If you want to stay ahead in this ever-changing industry, don’t miss this conversation! 🔥
In this episode, we dive into where the industry is headed and how to stay ahead by focusing on what truly matters.
Key Takeaways:
-The Future of Beauty – Trends shaping the industry & what to expect
-Where to Focus Your Time & Energy – The biggest opportunities for growth and success
-What Matters Most to Clients – Beyond great hair, clients crave experience, personalization, and connection
The industry is evolving—are you ready to evolve with it?
Tune in and start making shifts today!
Strong Leaders Don't PLAY! They SLAY!
In this episode, we’re diving into the anatomy of a strong leader the four key traits that define a strong and impactful leader in the beauty industry. If you’re ready to elevate your leadership game, this one’s for you!
1️⃣ Adaptability
2️⃣ Emotional Intelligence
These are just the start. Join us as we go through all 4 traits in the very powerful episode.
Ready to lean into your leadership? Tune in.
Sponsored By OligoProfessionnel
In this episode, we’re breaking down practical ways to simplify your salon business, eliminate overwhelm, and focus on what truly matters. Whether it’s pricing your services with confidence, mastering client consultations, or resetting your schedule, these tips will help you work smarter, increase profits, and stay inspired.
Just a few things we cover: Streamline Your Workflow: Simplify your services, schedule, and goals to create clarity and reduce stress. Confident Pricing: Learn how to price your services based on time, costs, and facts not fear...
We list out our TOP 8. So join us in this episode to simply your business!! Join us..
Sponsored By Oligo Professionnel
In this episode, we’re diving deep with Steve Reiss from Pivot Point into:
🎓 Post-Pandemic Education – How the beauty industry’s approach to learning has evolved and why staying adaptable is key to your growth.
⚖️ New School vs. Old School Divide – What both sides can teach each other and how to merge modern trends with timeless techniques.
🌟 Closing the Generational Gap – Breaking down barriers between generations to build stronger, more unified teams and communities in the industry.
It’s time to embrace change, learn from each other, and create a future where no stylist is left behind. Tune in now for actionable insights...
Resources -
Beauty Changes Lives
Industry Leader Roundtable white paper – the generations
https://www.pivot-point.com/wp-content/uploads/2024/06/PPI-BCL-2024-Roundtable.pdf
Generational Webcast
https://beautychangeslives.org/beauty-changes-lives-industry-leaders-webcast/
Pivot Point
Landing Page
Post-Pandemic Education
In this week's episode we discuss the rise of the popular Hybrid salon model. We will cover why It works, how it can impact your business, and if it's the right business model for you. J and Nina come from 2 different perspectives on this so tune in to see where you align.
Does the hybrid model offer a win-win approach, creating more opportunities for both salon owners and stylists to grow. Let's find out.
In this episode, we dive into five ways to handle online trolls and haters, keeping your peace of mind intact:
Tune in for a quick, actionable guide to maintaining your sanity and staying focused on what really matters!
Let's get down to business. The days of blaming everyone else for what's happening in YOUR biz is out! ACCOUNTABILITY is in. We are sharing our tips to navigate this and overcome the FEAR of looking within. JOIN US
It has been a wild year! Some are crushing it and some are really struggling. Today we want to offer you some support and resources to help you through this season. We are sharing our top 3 areas of focus in getting you to move the needle in 2024. TUNE IN.
Sponsored by Oligo Professionnel
Do you see roadblocks or opportunity in your business? Is fear driving your decision making? Learn how to shift your mindset and get out of your own way so you can create true success in your business. TUNE IN
Sponsored by Oligo Professionnel
OOH do we have a treat for you. Meet friend and fellow business coach Steve Gomez. He has been on the industry for 31 years and is so knowledgeable in the finance and salon growth space. From Profit and Loss statements. Increasing profit to managing RETAIL sales. He is on the task for sharing such valuable information to help you grow a profitable business. Tune in and tell a friend.
Sponsored By Oligo Professionnel
Danielle Keasling is a former salon owner and has been in the industry for over 28 years. She works with multiple brands and is the winner of the coveted North American Hairstylist of the Year award. Now her focus is helping stylists grow their business in more ways than one. She has created a new platform called Hair Biz and Beyond to help stylists step outside of their comfort zone and create a strong brand so you can grow your business seamlessly.
Sponsored by Oligo Professionnel
What is it that's holding you back from greatness? Maybe it's YOU? Maybe it's your systems? I know this is a tough pill to swallow but we are getting into it in this episode. Unclog your ears and listen up because this episode is a heavy hitter. We got you...
Sponsored By Oligo Professionnel
Are you experiencing a loss of clients and inconsistencies in your salon business? It's time to take action! Join us as we address the root causes, including inconsistent pricing and a lack of client follow-up. Losing clients can be costly, but we're here to help you get back on track.
Sponsored by Oligo Professionnel, we'll share the top three strategies to rebuild trust with both new and current clients.
Don't miss this opportunity to strengthen your salon business and enhance client loyalty. Let's work together to ensure your success in the beauty industry!
Yes! We said PINTEREST! Pinterest can do great things for your business. You just have to have a little know how and some tips to help you along the way. We give you stats, tips, and a real time look at what this can do to help you grow your business. Dive in with us.
Sponsored By Oligo Professionnel