Customer service, value for money, and quality products are topics that are on our minds this week. This comes in the wake of an eBay purchase that unfortunately became a deeply unpleasant transaction, as well as the first big patch for NBA 2K26 failing to make the game better (and indeed, arguably making it worse). On a lighter note, we also recap a successful upgrade to Windows 11, before wrapping up the show with some quick 2026 NBA predictions.