National Investment Center for Seniors Housing & Care
52 episodes
3 days ago
In this episode of NIC Chats, recorded live at the 2025 NIC Fall Conference, David Sawyer, founder and CEO of TSO Life joins host Lisa McCracken to share the origins and evolution of TSO Life—a resident insight and experience platform reshaping senior living. Learn about the innovative AI behind TSO Life, built on over 150,000 interviews, and how its personalized approach helps staff better understand and engage with residents at every level of care. Explore topics such as resident data...
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In this episode of NIC Chats, recorded live at the 2025 NIC Fall Conference, David Sawyer, founder and CEO of TSO Life joins host Lisa McCracken to share the origins and evolution of TSO Life—a resident insight and experience platform reshaping senior living. Learn about the innovative AI behind TSO Life, built on over 150,000 interviews, and how its personalized approach helps staff better understand and engage with residents at every level of care. Explore topics such as resident data...
Value-Based Care in Senior Living: An Operator's Perspective - Episode 3
NIC Chats
33 minutes
3 months ago
Value-Based Care in Senior Living: An Operator's Perspective - Episode 3
Rounding out NIC Chats' value-based care series, Lynne Katzmann, founder and CEO of Juniper Communities, joins host Lisa McCracken for an insightful discussion on one operator’s journey successfully implementing outcomes-driven care models in senior living. Juniper's experience with integrated care offers actionable lessons for other senior living providers seeking to improve outcomes, resident satisfaction, and operational efficiency. Listen to learn: The fundamentals of value-based care and...
NIC Chats
In this episode of NIC Chats, recorded live at the 2025 NIC Fall Conference, David Sawyer, founder and CEO of TSO Life joins host Lisa McCracken to share the origins and evolution of TSO Life—a resident insight and experience platform reshaping senior living. Learn about the innovative AI behind TSO Life, built on over 150,000 interviews, and how its personalized approach helps staff better understand and engage with residents at every level of care. Explore topics such as resident data...
