National Investment Center for Seniors Housing & Care
52 episodes
3 days ago
In this episode of NIC Chats, recorded live at the 2025 NIC Fall Conference, David Sawyer, founder and CEO of TSO Life joins host Lisa McCracken to share the origins and evolution of TSO Life—a resident insight and experience platform reshaping senior living. Learn about the innovative AI behind TSO Life, built on over 150,000 interviews, and how its personalized approach helps staff better understand and engage with residents at every level of care. Explore topics such as resident data...
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In this episode of NIC Chats, recorded live at the 2025 NIC Fall Conference, David Sawyer, founder and CEO of TSO Life joins host Lisa McCracken to share the origins and evolution of TSO Life—a resident insight and experience platform reshaping senior living. Learn about the innovative AI behind TSO Life, built on over 150,000 interviews, and how its personalized approach helps staff better understand and engage with residents at every level of care. Explore topics such as resident data...
In this episode of NIC Chats, Lisa McCracken sits down with Ryan Novaczyk, CEO of New Perspective Senior Living, to explore his insights as an operator in the senior living industry pursuing a growth strategy. Novaczyk shares a personal story of how his grandmother's struggle with Alzheimer's inspired him and his father to create a better living environment for seniors. He discusses how his family's experience led to the founding of New Perspective, which now operates 42 communities acr...
NIC Chats
In this episode of NIC Chats, recorded live at the 2025 NIC Fall Conference, David Sawyer, founder and CEO of TSO Life joins host Lisa McCracken to share the origins and evolution of TSO Life—a resident insight and experience platform reshaping senior living. Learn about the innovative AI behind TSO Life, built on over 150,000 interviews, and how its personalized approach helps staff better understand and engage with residents at every level of care. Explore topics such as resident data...
