National Investment Center for Seniors Housing & Care
52 episodes
1 week ago
In this episode of NIC Chats, recorded live at the 2025 NIC Fall Conference, David Sawyer, founder and CEO of TSO Life joins host Lisa McCracken to share the origins and evolution of TSO Life—a resident insight and experience platform reshaping senior living. Learn about the innovative AI behind TSO Life, built on over 150,000 interviews, and how its personalized approach helps staff better understand and engage with residents at every level of care. Explore topics such as resident data...
All content for NIC Chats is the property of National Investment Center for Seniors Housing & Care and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this episode of NIC Chats, recorded live at the 2025 NIC Fall Conference, David Sawyer, founder and CEO of TSO Life joins host Lisa McCracken to share the origins and evolution of TSO Life—a resident insight and experience platform reshaping senior living. Learn about the innovative AI behind TSO Life, built on over 150,000 interviews, and how its personalized approach helps staff better understand and engage with residents at every level of care. Explore topics such as resident data...
The traditional HR department is undergoing a transformation in senior care. What was once a siloed administrative function is now emerging as a strategic driver of business outcomes—when implemented correctly. This eye-opening conversation with Paul Jarvis from Procare HR explores how senior living and skilled nursing organizations can reimagine their HR functions to directly support broader business goals. Jarvis breaks down how the fragmented approach of disconnected payroll, benefits, an...
NIC Chats
In this episode of NIC Chats, recorded live at the 2025 NIC Fall Conference, David Sawyer, founder and CEO of TSO Life joins host Lisa McCracken to share the origins and evolution of TSO Life—a resident insight and experience platform reshaping senior living. Learn about the innovative AI behind TSO Life, built on over 150,000 interviews, and how its personalized approach helps staff better understand and engage with residents at every level of care. Explore topics such as resident data...