National Investment Center for Seniors Housing & Care
52 episodes
3 days ago
In this episode of NIC Chats, recorded live at the 2025 NIC Fall Conference, David Sawyer, founder and CEO of TSO Life joins host Lisa McCracken to share the origins and evolution of TSO Life—a resident insight and experience platform reshaping senior living. Learn about the innovative AI behind TSO Life, built on over 150,000 interviews, and how its personalized approach helps staff better understand and engage with residents at every level of care. Explore topics such as resident data...
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In this episode of NIC Chats, recorded live at the 2025 NIC Fall Conference, David Sawyer, founder and CEO of TSO Life joins host Lisa McCracken to share the origins and evolution of TSO Life—a resident insight and experience platform reshaping senior living. Learn about the innovative AI behind TSO Life, built on over 150,000 interviews, and how its personalized approach helps staff better understand and engage with residents at every level of care. Explore topics such as resident data...
NIC Chats Podcast On the Road at the 2024 NIC Spring Conference
NIC Chats
23 minutes
1 year ago
NIC Chats Podcast On the Road at the 2024 NIC Spring Conference
Live from the 2024 NIC Spring Conference, listen in as Lisa McCracken, Head of Research & Analytics at NIC, sits down with Brett Landrum, Procare HR Founder and Co-CEO. Landrum expands on the capabilities that allow Procare HR to help operators deliver better quality of care, resident satisfaction, and financial results. Joining the discussion was Susie Koenig, Founder & CEO of healthcare management and consulting services firm SAK Healthcare. In today’s environment, with some senior ...
NIC Chats
In this episode of NIC Chats, recorded live at the 2025 NIC Fall Conference, David Sawyer, founder and CEO of TSO Life joins host Lisa McCracken to share the origins and evolution of TSO Life—a resident insight and experience platform reshaping senior living. Learn about the innovative AI behind TSO Life, built on over 150,000 interviews, and how its personalized approach helps staff better understand and engage with residents at every level of care. Explore topics such as resident data...
