GP, Dr Laura Hill, talks to the frontline NHS staff that look after us on a daily basis in our hospitals and community services. Claire Poustie, who works in a busy Urgent Treatment Centre and paramedic Mark Buckton, join Dr Hill to discuss ways in which we can all be proactive this winter. The lively conversation is filled with examples of where injuries or illness could have been avoided, alongside instances of where people could have found more effective help, faster, had they known the right service to use. They also provide an insight into the challenges faced by NHS services and frontline staff over winter and the Help Us Help You campaign that looks to help people understand the actions they can take to help the NHS help them.
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GP, Dr Laura Hill, talks to the frontline NHS staff that look after us on a daily basis in our hospitals and community services. Claire Poustie, who works in a busy Urgent Treatment Centre and paramedic Mark Buckton, join Dr Hill to discuss ways in which we can all be proactive this winter. The lively conversation is filled with examples of where injuries or illness could have been avoided, alongside instances of where people could have found more effective help, faster, had they known the right service to use. They also provide an insight into the challenges faced by NHS services and frontline staff over winter and the Help Us Help You campaign that looks to help people understand the actions they can take to help the NHS help them.
Dr Laura Hill and local healthcare services expert Hollie Poole take a look at proactive care in the community and the support being put in place for patients to better manage their own conditions. They look at how this new way of working can reduce duplication of work and disjointed care for the patient, with a journey instead that sees patients only have to tell their story once. This ensures they receive the right care, in the right place, at the right time, rather than being passed from one service to another.
NHS health podcasts
GP, Dr Laura Hill, talks to the frontline NHS staff that look after us on a daily basis in our hospitals and community services. Claire Poustie, who works in a busy Urgent Treatment Centre and paramedic Mark Buckton, join Dr Hill to discuss ways in which we can all be proactive this winter. The lively conversation is filled with examples of where injuries or illness could have been avoided, alongside instances of where people could have found more effective help, faster, had they known the right service to use. They also provide an insight into the challenges faced by NHS services and frontline staff over winter and the Help Us Help You campaign that looks to help people understand the actions they can take to help the NHS help them.
