Carol Phillips is an internationally known keynote speaker, trainer, industry consultant, author, and successful beauty business owner. Her unique selling approach enabled her beauty business to average 55% of total revenues from retail sales alone, causing American Salon to name her their first Retailer of the Year. Her professional articles and information have appeared in the Wall Street Journal, Life, American Spa, Modern Salon, Skin Inc., and Nailpro, just to name a few. Carol has consulted and trained Rosewood Resort, Wynn, Encore, Hilton, Canyon Ranch Resorts, Mirval and Red Door Salons. She designed the original prototype spas for Estee Lauder’s flagship Origins Spa. Her first book, In The Bag: Selling in the Salon, has become the gold standard on spa and salon sales training. Carol was on the International Spa Association team that wrote the definitive book, Retail Spa Management. Now thousands of beauty pros are boosting service and retail sales after completing Carol’s training, including A “Robert Cromeans Salons which boosted a 40% increase in take home after just one of Carol’s Classes. To take your salon business to the NEXT LEVEL, go to https://linktr.ee/nlsleadership and sign up for the course! Follow @NLSalonLeadership on Facebook and Instagram, and be sure to check out the full interview on our YouTube channel!