Most MA's have experienced having to process prescription refill requests at some point and at times they can seem inconvenient and tedious. Its important to remember though the significance of them and the role they play in our patients care and treatment plan. There are multiple aspects to a medication refill request and we will review several of them in this episode. Not surprisingly, details come in to play again here. There other components and types of refills that we do not cover in this episode but I plan to address them in future episodes (i.e. controlled substances, prior authorizations,  refill requests for one-time acute medications or for a new medication never prescribed by your clinic to that patient, etc) Thank you so much for listening. I would love to hear comments, questions, feedback, ideas for future episodes sent to nextlevelmedicalassisting@outlook.com or @NLMA_Official on Twitter!