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Next in Queue
Rob Dwyer
211 episodes
7 hours ago
Hosted by Rob Dwyer, Next in Queue features Customer Experience, Contact Center, Customer Support, Customer Success, Training, Leadership, and Technology experts and practitioners from around the globe. From CEOs to the frontlines, there are lessons and insights in every episode.
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Business
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All content for Next in Queue is the property of Rob Dwyer and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Hosted by Rob Dwyer, Next in Queue features Customer Experience, Contact Center, Customer Support, Customer Success, Training, Leadership, and Technology experts and practitioners from around the globe. From CEOs to the frontlines, there are lessons and insights in every episode.
Show more...
Business
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Suntory Time! featuring Kento Morita
Next in Queue
55 minutes 18 seconds
1 month ago
Suntory Time! featuring Kento Morita

Disillusionment and discontent was alive and well before the rise of smartphones and AI. The 2003 Sofia Coppola film, Lost in Translation, is an exploration of experience. The unexpected friendship between Bill Murray’s Bob and Scarlett Johansson’s Charlotte is accidental, but it’s rooted in shared experiences that will only ever happen once.

The demand for analog, human experiences may rise again, says Kento Morita. As AI-created “slop” increasingly seeps into our culture, those wishing for high fidelity experiences will seek them out, not from a screen, but from a stage.

• The Rise of AI in Entertainment• The Value of Authenticity in a Digital Age• The Importance of Live Experiences• Navigating the World of Performance and Failure• The Intersection of Sports and Performance• Lessons from Crafting a Joke Every Day for a YearConnect with Kento on LinkedIn – https://www.linkedin.com/in/kentmorita/

KENTO YouTube – https://www.youtube.com/@kentonyc

Instagram – kento.nyc

Music courtesy of Big Red Horse – https://www.facebook.com/bigredhorseband/

Next in Queue
Hosted by Rob Dwyer, Next in Queue features Customer Experience, Contact Center, Customer Support, Customer Success, Training, Leadership, and Technology experts and practitioners from around the globe. From CEOs to the frontlines, there are lessons and insights in every episode.