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Next in Queue
Rob Dwyer
211 episodes
7 hours ago
Hosted by Rob Dwyer, Next in Queue features Customer Experience, Contact Center, Customer Support, Customer Success, Training, Leadership, and Technology experts and practitioners from around the globe. From CEOs to the frontlines, there are lessons and insights in every episode.
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Business
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All content for Next in Queue is the property of Rob Dwyer and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Hosted by Rob Dwyer, Next in Queue features Customer Experience, Contact Center, Customer Support, Customer Success, Training, Leadership, and Technology experts and practitioners from around the globe. From CEOs to the frontlines, there are lessons and insights in every episode.
Show more...
Business
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Grew Up on the Crime Side featuring Lisa Guzman
Next in Queue
39 minutes 25 seconds
1 month ago
Grew Up on the Crime Side featuring Lisa Guzman

Unless you’re a huge fan, you’ve probably never heard of Prince Rakeem. As a solo artist, despite his enormous talent, he flamed out. But when Robert Diggs, aka Prince Rakeem, aka Bobby Digital, aka the Scientist, aka RZA assembled a team in 1992, it would be the beginning of an empire. The now-iconic C.R.E.A.M. was the second single from Enter the Wu-Tang (36 Chambers), released in January 1994. It was RZA who realized that on his own, he would never find the success that Wu-Tang could find as a collective. It was his vision, but he needed help to make it a reality.

A vision can only get you so far. This is a difficult lesson for many founders, but an important one. Whether it’s a lack of skills or a lack of bandwidth, or both, there are moments when even the savviest founders need help to scale their business. Lisa Guzman is dedicated to fostering meaningful connections between brands and their customers and she’s got some advice for startups this week on Next in Queue. We discuss:

• The Startup Journey: Founders and Their Challenges• Self-Awareness in Founding: Recognizing Strengths and Weaknesses• The DIY Culture: When to Seek Help• Tools and Resources: The Importance of Proper Support• Fractional Leadership: A Smart Solution for Startups• The Financial Perspective: What's in it for Founders?• Cultural Reflections: From New York to New OrleansConnect with Lisa on LinkedIn – https://www.linkedin.com/in/lisa-guzman-bb81b653/

Music courtesy of Big Red Horse – https://www.facebook.com/bigredhorseband/

Next in Queue
Hosted by Rob Dwyer, Next in Queue features Customer Experience, Contact Center, Customer Support, Customer Success, Training, Leadership, and Technology experts and practitioners from around the globe. From CEOs to the frontlines, there are lessons and insights in every episode.