Technology and software companies employ a wide variety of specialists, from software engineers to technical writers to user experience designers. Increasingly, though, that roster also includes anthropologists.
In this episode of the New Relic Modern Software Podcast, hosts Fredric Paul and Tori Wieldt welcome Ali Colleen Neff, PhD, a trained anthropologist and user experience researcher on New Relic's product team. She left academia and brought her skills to tech because she likes to, in her words, “watch hackers hack in their native habitats.” Her goal? To gather useful data about how New Relic users work, and then use that data to “build products that can help our customers resolve their incidents more quickly.”
We talk with Dr. Neff about how she uses her anthropology and media background to better understand how people engage with technology and how non-anthropologists can better understand the ways users engage with their products.
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Technology and software companies employ a wide variety of specialists, from software engineers to technical writers to user experience designers. Increasingly, though, that roster also includes anthropologists.
In this episode of the New Relic Modern Software Podcast, hosts Fredric Paul and Tori Wieldt welcome Ali Colleen Neff, PhD, a trained anthropologist and user experience researcher on New Relic's product team. She left academia and brought her skills to tech because she likes to, in her words, “watch hackers hack in their native habitats.” Her goal? To gather useful data about how New Relic users work, and then use that data to “build products that can help our customers resolve their incidents more quickly.”
We talk with Dr. Neff about how she uses her anthropology and media background to better understand how people engage with technology and how non-anthropologists can better understand the ways users engage with their products.
On the latest episode of the New Relic Modern Software Podcast, we welcome Java guru Ben Evans—who recently joined New Relic’s European Development Center in sunny Barcelona, Spain—to take a close look at the current state of the world’s most popular programming language, New Relic’s support of Java and open source, optimizing Java in a microservices world, Java anti-patterns, and much, much more.
Ben is a Java Champion, three-time JavaOne Rock Star speaker and, a prolific author of Java books, including The Well-Grounded Java Developer, and co-author of Optimizing Java and the new edition of Java in A Nutshell. He spent six years as a member of the Java Community Process Executive Committee (aka the JCPC) helping define standards for the Java ecosystem.
Leading Ben’s interview is Modern Software Podcast co-host Tori Wieldt, a Java expert in her own right, who managed Oracle’s Java community for five years.
You can read an edited transcript of the entire podcast on the New Relic Blog: https://blog.newrelic.com/engineering/java-ben-evans-modern-software-podcast/
New Relic Modern Software Podcast
Technology and software companies employ a wide variety of specialists, from software engineers to technical writers to user experience designers. Increasingly, though, that roster also includes anthropologists.
In this episode of the New Relic Modern Software Podcast, hosts Fredric Paul and Tori Wieldt welcome Ali Colleen Neff, PhD, a trained anthropologist and user experience researcher on New Relic's product team. She left academia and brought her skills to tech because she likes to, in her words, “watch hackers hack in their native habitats.” Her goal? To gather useful data about how New Relic users work, and then use that data to “build products that can help our customers resolve their incidents more quickly.”
We talk with Dr. Neff about how she uses her anthropology and media background to better understand how people engage with technology and how non-anthropologists can better understand the ways users engage with their products.
