As a lawyer, you’ve probably heard the saying that you should always put your clients first. That your clients are the reason you are a lawyer and have a law practice, and so you do what you have to do to help them – even if that means making some sacrifices in other areas of your life. You may even believe that to be true.

But, is putting the needs (and wants) of your client before your own always best? Is sacrificing your physical, mental, and emotional well-being for your clients going to provide them with the best legal services? Or maybe, is there another way – a better way – to provide great service to your clients that doesn’t require making those sacrifices?

In this episode I am going to talk about what it means to make your law practice more client-centric, rather than client-first, and the steps you can take to improve the experience your clients have working with you.

TAKEAWAY: making small improvements to the client experience can have a huge impact on the quality of services you provide, and are better for both you (and your staff) and your clients than always putting their needs before your own.