We are entering the dark Twilight Twenties: an unknown zone in which the remains of the old normal will be scattered by the devastating effects of the pandemic, climate change and the end of the global economy as we have known it. We will have to format a new normal. Assumptions based on old rules won't get us there. We need the perfect anti-dose to help us on this journey: passionate curiosity and a new KPI: the #NCS (Net Curiosity Score).