"Really Understanding What The Customer Wants" with Martin Lang

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Negotiation Illuminators

Amy Combrinck

16 episodes

5 days ago

Negotiation Illuminators is a podcast by Fireflying, hosted by Amy Combrinck. In today's fast-paced world, mastering Negotiation is key to navigating life’s complexities. Negotiation is everywhere and has become a basic survival skill. The show features experienced Negotiators from different companies, industries and positions. They will share their top tips, exclusive insights, and valuable lessons learned, all to help boost your confidence in Negotiation. Expect bi-weekly bite-sized episodes and instant tips.

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How To

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"Really Understanding What The Customer Wants" with Martin Lang

Negotiation Illuminators

21 minutes 22 seconds

9 months ago

"Really Understanding What The Customer Wants" with Martin Lang

In this episode, Martin Lang, an Automotive Retail Sales Expert, discusses the evolution of Negotiation in his Industry.

He emphasises the shift in customer dynamics and the importance of understanding customer needs.

The discussion also touches on gender dynamics in sales and highlights that delivering value is key to successful Negotiations.

Click here more information the workshops that I run.