A few years ago, I met Joyce Carols, Founder and CEO of JC Consultancy, on a female entrepreneur study group trip to Dubai. I was drawn to her calm, her sweetness, and the incredible toughness just beneath the surface. I joked that it takes an internationally-renowned negotiations expert to keep 7 alpha-women from killing each other. ;-) Joyce hires out her expertise to top companies that are struggling against a foundering business culture.  It's a monumental task to turn this around in giant companies.  Listen to Joyce's approach and how she navigates the vulnerability of well-intentioned but clueless top C-suite executives.