Have you ever met someone where everything they say you want to write down? Listen to this podcast with pen in hand. Gonnie Been is one of the most profound, wise, and fascinating thought leaders I know.  Most recently, Gonnie was the Co-Founder of the World Benchmarking Alliance.  I've caught her in transitional moment. She calls herself a pioneer. I think of her more of a pilot. Free thinking, restless, independent, looking at the world from 30,000 feet, with her feet firmly on the ground. She has strong ideas of how to organize and manage teams from a position of compassion, and how and why we need to completely revamp global financial systems. Yet, two very quiet, small interactions with Gonnie were inflection points for me.