The County Connection: Support and Empathy in Minnesota's Child Support Program (Pt. 1)

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NCSEA On Location

NCSEA

230 episodes

3 days ago

Interviews and discussions with Human Services professionals and other stakeholders. Recorded on location and meetings and events around the world. All the music contained in the podcast is used by permission and is written and performed by Joe Mamlin.

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The County Connection: Support and Empathy in Minnesota's Child Support Program (Pt. 1)

NCSEA On Location

57 minutes 46 seconds

1 month ago

The County Connection: Support and Empathy in Minnesota's Child Support Program (Pt. 1)

On today’s episode of NCSEA On Location, host Scott Eder explores the county-driven child support program in Minnesota. He is joined by David Ramroop, a child support worker with the Ramsey County Attorney's Office, who shares his personal motivation and comprehensive approach to his enforcement caseload. He is joined by James Wittling, a child support professional from Washington County specializing in complex Interstate cases that cross state lines. The conversation emphasizes the importance of relationship building, client empathy, and overcoming bureaucratic hurdles inherent in Minnesota's localized structure. Bothunderscore the need for continuous client education to dispel common public misconceptions and ensure all parties understand their rights and responsibilities within the child support system. This is part 1 of a 2-part episode.