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Navigating Mindfulness
Navigating Mindfulness
26 episodes
5 days ago
Successful entrepreneurs, Cheryl and Liza discuss how to navigate mindfulness while building successful businesses.
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Entrepreneurship
Business
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All content for Navigating Mindfulness is the property of Navigating Mindfulness and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Successful entrepreneurs, Cheryl and Liza discuss how to navigate mindfulness while building successful businesses.
Show more...
Entrepreneurship
Business
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Customer Service
Navigating Mindfulness
44 minutes 22 seconds
4 years ago
Customer Service

Customer Service: “Customer service is the provision of service to customers before, during, and after a purchase.”

How do your customers feel about the service you provide?  In this episode of Navigating Mindfulness, we talk about why customer service is an important part of your business.

Liza can speak to the importance of great customer service as the owner of eLiaise, Inc.  It is a company that provides administrative services to companies such as managing emails and paperwork, answering phone calls, and calendar management.  She understands her clients’ needs and strives to provide best-in-class customer service.

As the owner of PleaseNotes, Cheryl knows the importance of providing a personal touch for her customers.  She recognizes the need to do market research to understand her customer base better and provide them the goods and services they expect.

We talk:

  • Setting expectations - for you, your team, and your customers,
  • Dealing with clients that have issues paying invoices.
  • Knowing when the relationship isn’t working.

We know you will find this episode insightful as we share real-life experiences and tangible solutions.

If you have any feedback or ideas for future podcasts, please reach out!

Looking to connect?

Cheryl Sutherland:

https://pleasenotes.com/

https://www.cherylsutherland.com/

Liza Magcale:

https://eliaise.com/

https://delegatewisely.com/

Navigating Mindfulness
Successful entrepreneurs, Cheryl and Liza discuss how to navigate mindfulness while building successful businesses.