Given the fact that “it's the first time in history that five generations are in the workforce”, Troy and Jay are incredibly excited to welcome Ali Payne, President of ethOs, to the podcast today to share her vast amount of expertise in managing such a multigenerational workforce.  Together, they explore the importance of understanding the diverse needs of today’s employees to create a more engaging work experience. Ali goes on to emphasize the value of moving beyond "engagement" to focus on the overall employee experience with personalized approaches and better communication. Highlighting the need for deeper workforce insights, meaningful experiences, and empathetic leadership, she explains how companies can use technology to connect employees with the right resources.  Noting that Millennials seek purpose-driven work and flexibility, today’s episode demonstrates that through leveraging data and focusing on well-being, companies can foster better collaboration and engagement. The episode wraps up with a focus on personalization and effective inclusion strategies, rounding out Ali’s invaluable insights for companies navigating a diverse and evolving workforce. Episode Highlights: 0:00 Start  0:43 Introduction 1:20 Ali Payne and ethOs 5:13 Understanding the needs of different generations 7:36 How multiple data sets affect the employee experience 9:38 Mentoring connecting multiple generations 13:39 Using wellbeing and data to create collaboration 15:10 Helping managers communicate with other generations 19:35 Fostering trust and collaboration across occupations and generations 21:09 Leveraging emotional intelligence 23:59 Sustaining communications with multiple generations 29:11 What Millennials look for in the employee experience 31:27 Inclusion strategies for a diverse and dispersed workforce 33:58 Career development across generations 36:16 Career evolvement 37:53 Prioritizing personalization 40:44 Communication modes 41:32 Best/Vest Day Ever Key Takeaways: "Engagement is overused. Focus on experience, which leads to better engagement results." "Employers must change how they communicate and deliver resources to different generations." "Most employers know their workforce's average age and gender split but not much else." "Listening and understanding employees is key to providing the right resources at the right time." "Effective leaders say what they're going to do and actually do it." "Millennials want purpose, flexibility, and recognition, not just a paycheck." "Personalization is expected in today's world. Employers must adapt to this trend." "Every organization needs to define what inclusion looks like for them." Resources: Who is Navigate? Learn more at navigatewell.com  Learn more about the ROI of employee wellbeing Find out more about Ali and ethOs at: https://www.yourethos.com/